Contamination Control is fundamental to Wheeler Machinery Co.’s ability to deliver quality service products that provide real customer value. Recently, Wheeler was awarded Caterpillar’s 5-Star rating for Contamination Control.
Contamination Control facilitates Wheeler in turning out clean, consistent repairs. This applies to the work done in a service bay, by a field or lube service truck and to those components coming out of the spec shop and test benches. Contamination Control minimizes the likelihood of re-work and reduces dollars spent on warranty labor; thus, improving customer satisfaction. It is a tool to manage new fill oil cleanliness, cylinder repairs, fuel system repairs, hose making and most importantly how a technician makes a clean repair.
Contamination Control also impacts replacement parts and the parts department as a whole. Contamination Control defines how parts are stored to guarantee cleanliness, and it specifies how those parts should be delivered to both the customer and the shop.
By adhering to Contamination Control standards, you can be assured to get a machine delivered with clean fluids. This provides the best possibility for longer life for major components, especially if the product is maintained at the same cleanliness level throughout its life. Clean fluid systems also mean components like pumps and valves maintain their performance capabilities longer. Machine performance items such as cycle times and breakout forces are maintained longer. Maintained machines allow for greater production over their life cycles. Contamination Control also decreases down time. With fewer component replacements and failures, you will lower your owning and operating costs.
Questions? Contact:
Steve Semadeni 801-978-1680 or ssemadeni@wheelercat.com